Cancellation & Refund Policy

1. Overview

At Appklet, we strive to ensure your satisfaction with our Service. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our platform. Please note that this policy is subject to our Terms of Service.

2. Eligibility for Cancellation & Refund

We offer a 15-day refund window from the date of purchase/renewal. Refunds are generally considered under the following circumstances:

• Monthly/Annual Subscriptions: Eligible for a full refund if you cancel within 15 days of the initial purchase or renewal, provided there has not been significant use (e.g., creating multiple projects, processing numerous invoices).
• Lifetime Deals: Refunds follow the offer-specific terms stated at purchase (if any). Unless explicitly stated otherwise, lifetime deals are non-refundable after purchase.
• Add-ons/One-time Purchases: Purchases of add-ons, specific features, or one-time services are typically non-refundable unless explicitly stated otherwise or if there is a demonstrated technical issue preventing the use of the add-on that we are unable to resolve.
• Technical Issues: If you experience persistent technical issues that prevent you from using the core functionality of our Service, and our support team is unable to resolve them within a reasonable timeframe, you may be eligible for a refund.

3. Non-Refundable Situations

Refunds will generally NOT be issued for:

• Changes of mind after the 15-day refund window has passed.
• Dissatisfaction with features not included in your purchased plan.
• Account termination due to violation of our Terms of Service.
• Any third-party fees or charges incurred (e.g., payment gateway fees, taxes levied by external authorities).

4. How to Cancel or Request a Refund

To cancel your subscription or request a refund within the 15-day window, contact our support team at support@appklet.com. Include:

• Your registered email address.
• Transaction ID or purchase receipt.
• Reason for the cancellation/refund request.
• Any relevant screenshots or documentation (especially for technical issues).

Our team will review your request and may ask for additional information to process it.

5. Refund Processing Time

Approved refunds are processed within 7 business days of approval to the original payment method via our payment processor (Razorpay). Your bank or card issuer may take additional time to post the refund.

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

• By email: support@appklet.com
• By visiting this page on our website: /contact