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CASE STUDY

E-Commerce Platform

Web Development

RetailCo

+42% online sales

Custom checkout flows, headless CMS, and a performance-first storefront built to scale with seasonal demand.

E-Commerce Platform — Web Development

Project overview

RetailCo needed a modern storefront that could handle peak traffic, support complex promotions, and give their merchandising team full control without developer bottlenecks.

The challenge

Their legacy platform slowed checkout, broke under holiday traffic, and required engineering support for every content change — hurting conversion and time-to-market.

Our solution

We rebuilt the experience on a headless architecture with a custom checkout, real-time inventory sync, and a CMS-driven product catalog. Performance budgets and edge caching keep pages fast even during sales spikes.

Project details

Client

RetailCo

Category

Web Development

Year

2025

Key result

+42% online sales

Project flow

How we delivered e-commerce platform

From kickoff to launch — the step-by-step process we followed with RetailCo to reach measurable results.

01

Discovery & audit

We mapped existing checkout friction, catalog workflows, and peak-traffic bottlenecks with RetailCo’s merchandising and ops teams.

02

Architecture & UX

Headless stack, CMS structure, and checkout wireframes were defined with performance budgets and conversion goals baked in.

03

Build & integrate

Storefront, payments, inventory sync, and analytics were developed in sprints with staging reviews after each milestone.

04

Launch & optimize

Load testing, go-live support, and post-launch CRO tuning helped the store perform through the first major sales season.

01

Discovery & audit

We mapped existing checkout friction, catalog workflows, and peak-traffic bottlenecks with RetailCo’s merchandising and ops teams.

02

Architecture & UX

Headless stack, CMS structure, and checkout wireframes were defined with performance budgets and conversion goals baked in.

03

Build & integrate

Storefront, payments, inventory sync, and analytics were developed in sprints with staging reviews after each milestone.

04

Launch & optimize

Load testing, go-live support, and post-launch CRO tuning helped the store perform through the first major sales season.

Impact at a glance

Measurable outcomes for RetailCo

Key performance indicators tracked before and after launch for the e-commerce platform engagement.

+42%

Online sales growth

Compared to the same quarter pre-launch

2.1s

Average page load

Core product pages under peak traffic

99.9%

Uptime during BFCM

Zero downtime through Black Friday weekend

35%

Cart recovery rate

Abandoned checkout emails and retargeting flows

Project highlights

What made this e-commerce platform stand out

The defining capabilities and decisions that shaped the final product for RetailCo.

Custom checkout engine

A tailored multi-step checkout with address validation, promo codes, and express pay — built to reduce drop-off at every step.

Headless CMS catalog

Merchandising teams manage products, collections, and landing pages independently without waiting on engineering releases.

Real-time inventory sync

Stock levels stay accurate across the storefront and RetailCo’s existing backend during flash sales and seasonal spikes.

Edge-cached storefront

Performance budgets and CDN caching keep product pages fast when traffic surges during promotions and holiday events.

What we delivered

Headless storefront with custom checkout and cart recovery flows

CMS integration for products, collections, and promotional landing pages

Payment gateway setup with multi-currency and tax handling

Analytics dashboards for conversion, AOV, and funnel drop-off

Load testing and launch support for peak-season traffic

Technologies used

Next.js

TypeScript

Headless CMS

Stripe

Vercel

Customer review

What RetailCo says about the project

Our new store handled Black Friday traffic without a hitch. Checkout is faster, the team updates content on their own, and online sales are up significantly since launch.

Sarah Chen

Head of Digital, RetailCo

Related services

Services behind this project

This case study drew on several of our core services. Explore how we can help with similar work for your business.

E-commerce Solutions service illustration

E-commerce Solutions

Online stores with streamlined checkout, inventory tools, and integrations designed to convert browsers into buyers.

Web Development service illustration

Web Development

Custom websites and web apps built with modern stacks, optimized for speed, accessibility, and long-term growth.

Digital Marketing service illustration

Digital Marketing

Data-driven SEO, content, and paid campaigns that increase visibility, traffic, and qualified leads.

FAQ

Common questions about e-commerce platform

Answers about scope, timeline, and outcomes for the RetailCo project.

How long did the RetailCo e-commerce rebuild take?

Discovery through launch took roughly 14 weeks, including checkout redesign, CMS setup, payment integration, and load testing ahead of peak season.

Why did you choose a headless architecture?

Headless gave RetailCo a fast storefront frontend while letting merchandising manage catalog and content in a CMS without developer involvement for every update.

How did you prepare the store for peak traffic?

We set performance budgets, used edge caching, ran load tests simulating holiday traffic, and monitored Core Web Vitals before and after launch.

Can this approach work with existing inventory systems?

Yes. We integrated real-time inventory sync with RetailCo’s existing backend so stock levels stay accurate across channels during high-volume sales.